The jacuzzi tub was amazing, but the mattress made it hard to sleep well.

Staying at Santa Elena Hotel Boutique was like stepping back in time. The charm of the hacienda design embraced us immediately. The location is perfect—just a short walk to the plaza and cathedral, allowing easy access to explore Mascota. We indulged in breakfast from 8 to 11 AM, which was a delightful start to each day. I loved that we could bring our little dog for only an extra $10, making it a truly family-friendly spot. The highlight of my room was the jacuzzi tub in the spacious bathroom. Although the hotel was beautiful, the upkeep on the rooms could use some attention. Our suite faced issues with hot water supply and a broken tub faucet that fell off when touched. Additionally, some light bulbs were missing, which detracted from the ambiance. The mattress in the king room was too firm for our liking, resulting in a few uncomfortable nights. Despite the drawbacks, the friendliness of the staff really shone through, as they helped with our luggage and provided useful advice on local sights. Overall, a charming hotel with a few maintenance needs.

A charming getaway in Mascota

The Santa Elena Hotel Boutique truly feels like a step back in time. With its beautiful traditional decor and spacious junior suite, I enjoyed peaceful mornings sipping coffee while overlooking the inner courtyard. The staff were incredibly welcoming, and I appreciated the relaxing breakfast filled with delicious pastries! Just a short walk from the plaza, we found ourselves exploring the vibrant local scene.

However, some upkeep is necessary. The hot water in the bathroom took forever to come through during the morning rush, and we encountered a broken faucet in the tub. The bed felt too firm for a good night's sleep, which slightly impacted our overall experience. A few minor repairs could really enhance this charming hotel.

The stay was memorable as we explored the beautiful Basilica de la Virgen de los Dolores and Plaza Principal, both just a short walk away. The room was spacious, and I particularly loved enjoying my morning coffee with a view of the peaceful inner courtyard, which added a beautiful touch to the experience. However, the bathroom's hot water issues did put a slight damper on our comfort during the stay.

a. Charming historical decor
b. Spacious master suite with lovely view
c. Welcoming staff assistance
d. Cozy vibe with warm water access

a. Loud noise disturbances during the night
b. Hard mattress discomfort

charming hotel steps from the plaza and cathedral

Staying here was a delightful experience as we were just a few steps from the beautiful Plaza Principal and the stunning Basilica de la Virgen de los Dolores, making our city strolls so enjoyable. plus, the traditional decor gave us a real feel for the area's rich culture.

staying at santa elena hotel boutique was a treat! the location is perfect, just two and a half hours from pv, with beautiful views of the mountains nearby. our king room was spacious and beautifully decorated. the staff were super friendly and even helped us with our luggage. breakfast was lovely with a nice variety that started our mornings off right.

recommend

Our family loved the hotel’s traditional vibe and enjoyed exploring the nearby plaza and cathedral with our two young kids. We treated ourselves to breakfast each morning, with plenty of pastries and fresh fruit that made our mornings special.

My kids wished the pool was a bit bigger.

The hotel is beautifully decorated in traditional Mexican style, with spacious rooms. Breakfast was particularly delightful, offering a lovely variety that started my mornings off right. The staff were super helpful, assisting with luggage and providing a warm welcome throughout my stay.

Room maintenance issues.

Charming getaway with a few quirks

We had such a lovely time! The decor is super charming, and we loved the huge jacuzzi tub in our suite. Breakfast was a delight, especially those fresh pastries. Just a little bummer about the missing lamp bulb, though, and the staff took a while to bring us another. Still, a fab spot for a relaxing stay!

The decor was traditional and charming, adding to the atmosphere. We really enjoyed our spacious junior suite with its cozy vibes.

great boutique stay , but a few improvements needed

The hotel offered a stunning traditional Mexican decor that made us feel immersed in the culture. Our junior suite was spacious, providing a lovely view of the inner courtyard and surrounding landscape. The staff were exceptionally friendly and went out of their way to assist us, helping with our luggage and the secure parking access. The garden view from our suite truly enhanced our stay, adding a touch of tranquility.

The breakfast selection was limited.

The jacuzzi was great, but the bed was too firm for us.

the decor reflects historic charm and the staff were incredibly accommodating, even opening the gift shop for me. breakfast had a delightful variety, including tasty pastries and fresh fruit. 🚪🍽️

room maintenance could be improved.